Opportunities

The Williamson Group is currently searching for a Disability Team Leader. The successful applicant will be responsible for day to day management of the Return to Health Department.

Qualifications and Key Attributes: 

• Degree in Health Sciences and or Certificate of competence issued by a Health Discipline and or Certificate in Human Resources
• 3 years’ experience as a Team Leader in a Disability Manager/Supervisory role or 5 years or more as a successful Case Manager in Short Term Disability with experience in any of the above noted disciplines
• Excellent and proven keyboarding skills and report writing
• Bilingual English/French an asset

We offer a comprehensive compensation and benefits package, with a focus on Work-Life balance.

Please submit your resume to: kgreen@williamsongroup.com

We thank you for your interest in The Williamson Group. Only those selected for an interview will be contacted.

The Williamson Group is currently searching for a Telemarketer for our Business Development department. The successful applicant will be responsible for soliciting and securing appointments for the Employee Benefits and Disability solutions departments via telephone, mailers and seminars.

Qualifications and Key Attributes:

• 3-5 years of telemarketing experience
• Post-Secondary school diploma
• The ability to effectively communicate both verbally and in writing
• Excellent telephone and proven prospecting skills
• Exceptional negotiation and objection handling skills
• Ability to effectively self-manage a heavy, dead line driven workload demand
• A high level of computer and key boarding skills
• French language skills an asset

We offer a comprehensive compensation and benefits package, with a focus on Work-Life balance.

Please submit your resume to: kgreen@williamsongroup.com

We thank you for your interest in The Williamson Group. Only those selected for an interview will be contacted.

Reporting to the Client Service Manager, the incumbent will be responsible for providing superior client service by resolving problems and service issues with insurance carriers. They will be expected to be proactive in follow through and in providing support to the Consultant as well as the other Client Service Team members within TWG. This position acts as a primary point of contact between the client, suppliers, and TWG. Each CSR will provide the necessary team support to the other CSRs to ensure that superior client service is maintained across TWG.

JOB DUTIES:

Include, but are not limited to:

Client Service

• Manage inquiries and interfaces directly with policyholders.
• Face-to-face meetings as needed and for relationship building, with policyholders, employees, insurance providers, and internal TWG employees.
• Research and resolve complex claims problems with insurance carriers.
• Determine and work towards resolution of any errors found within contracts, booklets, processes, etc.
• Coordinate contract amendments for clients, checks for accuracy and files appropriately upon completion.
• Proof booklets and contracts for accuracy and ensure compliance with client’s wishes, legislation, Collective Agreements, etc.
• Prepare marketing packages as required including benefits comparisons and provides assistance to the client in drafting employee announcements and group terminations with carriers.
• Ensure smooth transition if client is making a change in carrier. Deliver all relevant documents.
• Maintain accurate and current records for all clients within CRM, (Client Relationship Management Tool).
• Maintain knowledge of products and services available in the market.
• Respond quickly and thoroughly to all client inquiries and problems following necessary research, communication with carriers and the Consultant.

 Other

• Schedule appointments, monitor email, voicemail, prepare letters, spreadsheets, maintain filing and perform other administrative duties as required.
• Special client projects as necessary.
• Provides and coordinates support for Consultant as requested and in accordance with procedures and service agreements.
• Attend internal meetings for process improvements, cross selling initiatives and best practice sharing.

EDUCATION AND EXPERIENCE:

• Minimum of 3-5 years’ experience in the Group Benefits industry.
• University Degree/College Diploma or equivalent experience.
• Working towards CEBS designation desirable.
• Computer literacy with a background in Word, EXCEL, PowerPoint and CRM.
• Fluent in both official languages. French language first.
• Excellent written skills in both French and English.

KNOWLEDGE & SKILLS REQUIREMENTS:

• Knowledge of group benefits
• Commitment to “continuous improvement” and skills development
• Passion for delivering exceptional customer service
• Excellent communication skills excelling in areas of negotiation and conflict resolution
• Strong project management and work flow capabilities required.
• Able to work independently
• Self-motivated

The above information reflects the general details considered necessary to describe the main functions of the job and shall not be construed as a detailed job description of all the work requirements inherent in the job. It will be reviewed within one year of joining TWG.

We offer a comprehensive compensation and benefits package, with a focus on Work-Life balance.

Please submit your resume to: kgreen@williamsongroup.com

We thank you for your interest in The Williamson Group. Only those selected for an interview will be contacted.

The Williamson Group is currently searching for a Pension Consultant. The successful applicant will be responsible for managing a select block of Defined Contribution and other Money Purchase type Retirement Savings Plans, including all Governance activities and member education.

Qualifications and Key Attributes:

• 5 or more years of related experience in the Pension Industry
• Appropriate Industry Licensing
• Current knowledge of DC and DB Pension legislation
• Excellent presentation skills and writing proficiency
• Valid driver’s license with the ability and willingness to travel as needed
• Computer proficiency in Excel, Work, and Power Point

We offer a comprehensive compensation and benefits package, with a focus on Work-Life balance.

Please submit your resume to: kgreen@williamsongroup.com

We thank you for your interest in The Williamson Group. Only those selected for an interview will be contacted.

Reporting to the Senior Vice President (SVP), the Senior Director will be responsible for managing and guiding the Group and Business Development Department. This is a new role evolution, with significant importance to our company, as this is our flagship department.

PRIMARY DUTIES:

• Provide management and leadership to Group and Business Development Team to develop and grow the Team
• Lead the Team to achieve Sales, Client Retention, and profitability targets for the organization
• Develop and implement successful Customer Centric models
• Strategic planning with external and internal clients
• Provide regular reporting on the organization's progress to the SVP and Leadership Team

EDUCATION AND EXPERIENCE:

• Minimum 10+ years in the Group Benefits/Insurance and Pension industry.
• Proven people management skills within a sales matrix environment
• Post-Secondary Education in a related field.
• Strong experience in all aspects of sales, including growth strategies, distribution channel management, account development, and business planning.
• Able to prioritize and focus teams on appropriate tasks.
• Knowledge of underwriting principles and technical pricing capabilities.
• Works effectively in an entrepreneurial, collaborative environment, and is able to direct and work in harmony with a diverse group of motivated and capable individuals.
• Willing and able to exercise the authority entrusted in order to accomplish assigned duties and responsibilities.
• Excellent teamwork and team building skills.
• Demonstrated knowledge of sales and marketing in our industry.
• Demonstrated knowledge of accounting and financial practices.
• Experience creating and managing budgets.
• Strong problem identification and problem resolution skills.
• Experience creating incentives and compensation plans.
• High level of proficiency with Microsoft Office Suite.
• CEBS and LLQP are an asset

CORE COMPENTENCIES, KNOWLEDGE & SKILLS REQUIREMENTS:

• Strategic and motivational leadership.
• Sound judgement and decision-making.
• Aligned with corporate vision, ethics and integrity.
• Create environments of collaboration and engagement.
• Ability to effectively communicate, create trust and promotion of team work.
• Coach and mentor colleagues.
• Innovation, Initiative, and results-driven.

WORKING CONDITIONS:

• Some travel may be required.
• Maintain a valid Canadian Passport, Driver’s license/insurance.
• Able to conduct presentations and meetings.

We offer a comprehensive compensation and benefits package, with a focus on Work-Life balance.

Please submit your resume to: kgreen@williamsongroup.com

We thank you for your interest in The Williamson Group. Only those selected for an interview will be contacted.